The contents of the program will be divided into the following teaching units, equal to a total of 20 hours of classroom lessons:
- attitudes at work and work relationship (job satisfaction, organizational commitment, attitudes and behavior, etc.)
- approaches to motivation in the workplace (goals and self-regulation, self-concept and differences in motivation, etc.)
- training and development (transfer of learning, assessment of training, factors that influence performance, etc.)
- stress and well-being at work (the consequences and the cost of work stress, interventions to promote employees’ well-being, etc.)
- leadership
- quality of health care in the complexity of a changing health care system.

John Arnold John & Ray Randall et al. Work psychology. Understanding human behaviour in the workplace. Pearson editions, 6th Ed.
For the preparation of the exam, the student is recommended to integrate with the teaching material provided during the lesson.

The contents of the program will be divided into the following teaching units, equal to a total of 20 hours of classroom lessons:
- attitudes at work and work relationship (job satisfaction, organizational commitment, attitudes and behavior, etc.)
- approaches to motivation in the workplace (goals and self-regulation, self-concept and differences in motivation, etc.)
- training and development (transfer of learning, assessment of training, factors that influence performance, etc.)
- stress and well-being at work (the consequences and the cost of work stress, interventions to promote employees’ well-being, etc.)
- leadership
- quality of health care in the complexity of a changing health care system.

John Arnold John & Ray Randall et al. Work psychology. Understanding human behaviour in the workplace. Pearson editions, 6th Ed.
For the preparation of the exam, the student is recommended to integrate with the teaching material provided during the lesson.

The purpose of this course is to guide students towards understanding the deeper levers of a Digital Transformation (DT) which today must combine profit with sustainable social impact, particularly in the world of health and healthcare organizations. To this end, students will be involved in exploring the cultural-communicative, technological-social and marketing evolution that takes place around their lives, revealing the ultimate meaning of 'patient-centricity' and how this cultural and communicative process strategically falls within the phenomenon of digital transformation. The achievement of these objectives is possible through the application of the Digital Transformation Social Mindset (DTSM) model, that is, a set of cultural, communicative, and organisational "social markers" based on ethical and sustainability values. Built on the guidelines of the DTSM, the Four Paradigm Model (FPM) is introduced to students as a tool for analyzing, even in comparative terms, the DT strategy of an institution. Within the FPM, the FPM Radar measures the level of DTSM, indicating areas of strength and improvements to institutions.

The following topics will be addressed, and distributed in the following modules:

Module 1: Introduction to the Course
• Course Overview
• Objectives and didactic tools of the course
• Assessment method and teaching materials
• Contact Information

Module 2: Sociology of Cultural and Communicative Processes (CCP): basics
• Why studying Sociology of CCP?
• How was it born?
• What is the Sociology of CCP for?
• What does it deal with (key Theories, Paradigms)?
• Why the Sociologist of CCP in the Health sector?

Module 3: From Digital Transformation to Digital Cultural Transformation
• Digital Transformation and Digital Culture
• Cultural & Mindset Transformation and the Three Paradoxes of Change
• An unpredictable era at the time of Covid-19
• The Digital Transformation Social Mindset

Module 4: Exploring the Digital Ecosystem via the ‘Four models’
• 1st model: From Top-down to Bottom-up
• 2nd model: Connecting Dots
• 3rd model: Horizontality
• 4th model: Sharing

• Conclusion of the Course, Rehearsal

Padua D., Digital Cultural Transformation. Building Strategic Mindsets via Digital Sociology. Springer Nature, 2021.
I seguenti capitoli: Capitolo 1 (Sola lettura); Parte 1: Capitoli 2, 3. Parte 2: Capitolo 4 (sola lettura), Capitolo 5, Capitolo 6, Capitolo 7.
Materiale didattico postato sulla piattaforma Webapp (Slides)
TESTI DI CONSULTAZIONE E APPROFONDIMENTO
• K. Orton-Johnson, N. Prior, Digital Sociology: Critical Perspectives, Palgrave Macmillan, 2013*
• D. Lupton, Digital Sociology, Routledge, 2014**
• G. C. KANE, D. PALMER, A. N. PHILLIPS, D. KIRON AND N. BUCKLEY, STRATEGY, NOT TECHNOLOGY, DRIVES DIGITAL TRANSFORMATION, Becoming a Digitally Mature Enterprise.pdf accessible at https://www2.deloitte.com/content/dam/Deloitte/fr/Documents/strategy
/dup_strategy-not-technology-drives-digital-transformation.pdf
• McKinsey, MGI in 2019 accessible at: https://www.mckinsey.com/~/media/McKinsey/ Featured%20Insights/Innovation/Ten%20highlights%20from%20our%202019%20research/MGI-in- 2019-A-compendium-of-our-research-this-year-vF.ashx
• Open Assembly Quarterly, OAQ Report, 2019 Vol. 1, How to Thrive in the New Economy of Work, accessible online at: https://open-assembly.com/reports/oaq-report-2019